Brooks County Jail
I would like to offer my sincere thanks for referring me to Mr. Bob Pohrer and the Pauly Jail Building Company, Inc. As you were aware, I was in a tight situation and needed quality repair service to detention hardware, and I needed it in a hurry. Not only did Mr. Pohrer respond to my request promptly, he ordered parts that day and sent Mr. Gary Jenkins within two days of my request at considerable expense to himself.
Once Mr. Jenkins arrived, he not only repaired known problems, but was able to troubleshoot unknown problems and fix them as well. He also trained a jail employee on troubleshooting maintenance problems and left the jail and its staff in better shape than when he arrived. The jail staff was very impressed with his knowledge, professionalism and expediency.
Please accept this letter as my recommendation for Pauly Jail Building Company for future contracts with your firm. I believe they will serve you well.
Any questions may be directed to the undersigned at (229) 263-8153 or by email at firstname.lastname@example.org.
Captain Russell Severns
Brooks County Sheriff's Office